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Untapped

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About the Agency

UNTAPPED is a global hiring and payroll platform providing end-to-end remote talent solutions to UK employers seeking to scale workforces cost-effectively. The company operates a done-for-you global hiring model designed for leaders requiring lasting hires with minimal internal effort, employing rigorous vetting to identify candidates fully aligned to UK hours, culture and professional standards. The platform offers access to a vetted talent pool from the Philippines, South Africa, Sri Lanka and Egypt, filling open positions typically within 14 days at costs up to 70 percent less than UK employment equivalents.

UNTAPPED employs a five-stage quality-control assessment process, having evaluated over 20,000 candidates to identify the top five percent. Candidates undergo English language assessment (requiring C2 advanced proficiency level), comprehensive personality testing to identify high-impact behaviours, job skills review with assessments aligned to hard and soft skills requirements, leadership interviews to ensure alignment with UNTAPPED values and community fit, and customer case-study interviews to test speed and skill in realistic role simulations. Approximately 40 percent of candidates pass English language assessment, 21 percent pass personality assessment, nine percent complete job skills review, four percent pass leadership interview and one percent achieve final placement.

Services include workforce strategy consulting, specialist and motivated talent access across administration, operations, sales, marketing, technology and finance disciplines, on-the-ground people support and HR management, flexible 90-day minimum contracts with monthly rolling terms, transparent pricing with single monthly payment and payroll compliance, and optional office space setup and IT equipment provision. The platform targets cost management, reducing employment costs, improving profitability and addressing talent acquisition challenges.

Industries

Human ResourcesRecruitmentAdministration

Service Locations

PhilippinesSouth AfricaUnited Kingdom

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