TQC Team

Total Quality Consulting (TQC) is a women and immigrant-owned, minority-run talent acquisition firm founded by CEO Doug Duong and his wife Belinda. With over 30 years of experience in recruitment, TQC specialises in connecting organisations with the right talent quickly and efficiently. The company's core mission is to provide exceptional service and quality talent at the lowest cost, underpinned by unwavering commitment to trust, transparency, and integrity in all client relationships.

TQC's innovative recruitment model is built on three core pillars: Engage, Hire, and Save. The Engage phase emphasises developing customised hiring experiences tailored to each partner's unique needs. The Hire phase leverages a collaborative and agile team of talent acquisition professionals who proactively identify, attract, and acquire top talent whilst understanding hiring managers' specific requirements. The Save phase delivers proven cost and time savings, with clients experiencing up to 50 per cent reduction in both recruitment costs and time to hire. TQC's diverse team of over 60 years combined experience understands the critical importance of matching talent to position, company culture, and organisational values.

Based in Monrovia, California, TQC serves clients across multiple geographies and industries, positioning itself as a trusted ally in the dynamic employment landscape. The company differentiates itself through consistently providing personalised, transparent, and people-focused hiring solutions that eliminate recruitment anxiety and paralysis. With long-lasting partnerships built on agility and flexibility, TQC's team structure is designed to learn client needs quickly and adapt to changing requirements, delivering unparalleled value for every dollar spent on talent acquisition.