About the Agency
SMAART Recruitment is an Australian recruitment agency that has specialised in Sales, Marketing, Contact Centre and Office Support roles since 2005. It places candidates with clients across Australia and has offices in Melbourne, Sydney, Brisbane and Adelaide.
The company provides permanent, temporary and contract recruitment, and runs an executive search service for senior leadership and C-suite appointments. Its areas of work include call centre, office support, sales, marketing, accounting and finance, retail, IT support, healthcare and logistics roles. Contact centre recruitment is a particular focus, covering agents, team leaders and managers for sectors such as utilities and energy, telecommunications, and financial services and insurance.
SMAART says it produces Australia's Contact Centre Best Practice Report, built from insights from more than 350 Australian contact centres each year since 2019, and uses that data to benchmark shortlisted candidates.
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