About the Agency
Salem Solutions is a staffing firm with its corporate office in Tampa, Florida. It specialises in staffing for call centers and customer contact operations and works nationwide. The company says it has operated since 2009 and describes itself as a Woman-Owned Small Business with over 15 years of experience in high-volume staffing.
It offers temporary staffing, temp-to-hire and direct hire placement, filling roles from call center agents to call center leaders. Its clients include commercial enterprises, government agencies and prime federal contractors, and it names the Department of Defense, the Department of Veterans Affairs and the Defense Health Agency among the agencies it serves.
The sectors it staffs for are government, healthcare, insurance, banking, retail, travel and hospitality, and telecommunications. For federal contact center programmes it says it maintains a nationwide pool of pre-vetted, clearance-ready agents, and that its support covers sourcing, clearance verification, onboarding and ongoing compliance monitoring.
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