Rainmaker

Rainmaker is a Finnish company that describes itself as the leading provider of sales and customer service outsourcing solutions in Finland. It builds profitable business for more than 50 client companies with a workforce of over a thousand professionals. The company helps its clients grow through solutions such as gamification and artificial intelligence, which support the development of sales and customer service now and in the future, and its stated belief is that success comes from learning and from the right partners. Responsibility runs through the business: Rainmaker bases its operations on the wellbeing of people, respect for the environment and transparent governance, and it reports on this regularly through ESG reporting, measures and staff surveys.

The company sells three groups of services to employers. Asiakaspalveluratkaisut covers customer service, myynnin ratkaisut covers flexible consumer and business sales, and henkilostopalvelut supplies experienced and reliable people quickly, including brokering sales and customer service professionals into other industries. It also offers a prospecting tool and a 30 second assessment for prospective clients. Its published customer stories name DNA Kauppa Oy, which recommends Rainmaker as a sales partner for its experience in sales recruitment, Moi Mobiili Oy, whose managing director says the outsourced customer service feels like an internal unit, and Keskisuomalainen Oyj.

Rainmaker recruits across Finland and states that its work opportunities are not tied to a single locality, which lets it offer jobs suited to different life situations. Its job pages include roles at DNA call centres and DNA shops, roles with Valokuitunen, positions in Spain, and openings aimed at people changing career. Employers choose the company for the scale of its professional workforce and its ability to offer flexible, workable solutions in changing situations. Enquiries can be made through its contact page, by quote request, at [email protected] or on 040 198 1167, while candidates apply at [email protected].