Promel

Promel is a recruitment consultancy founded in 1997, specialising in customer relationship and client-facing management positions. The firm focuses on executive and senior management recruitment across companies requiring customer experience expertise. With deep knowledge of customer relationship management (CRM) and client-facing sectors, Promel offers expertise in matching CXO-level talent and customer relationship professionals to suitable roles.

Promel recruits for senior customer relationship positions, CXO roles, CRM and digitalisation actors, contact centre directors and senior management in client-facing functions. The firm combines fine understanding of customer relationship management professions with knowledge of the ecosystem's key players. Candidates benefit from the consultancy's advisory approach and commitment to confidentiality in the recruitment process.

Based at 40 Rue Caulaincourt in the 18th arrondissement of Paris, Promel serves clients and candidates seeking placements in customer-focused sectors. The company publishes regular articles on client relationship topics including clienteling and hyper-personalisation of retail, client orientation in business, and client culture as competitive differentiation.