Preferred Care

Preferred Care is a family-owned, nurse-led nursing recruitment agency founded by Registered Nurse Candice Thompson and her husband Luke. The agency specialises in permanent and temporary nursing placements, supplying registered nurses, enrolled nurses, AINs, and PCWs to aged care facilities, public and private hospitals, and community healthcare settings. Preferred Care combines cutting-edge technology with personalised support, featuring a unique online portal that enables healthcare providers to instantly book available nurses and track upcoming shifts whilst maintaining full compliance and quality standards.

Preferred Care operates across multiple healthcare sectors including aged care, hospital staffing, community healthcare, and NDIS-supported services. The agency is distinguished by its robust in-house recruitment process, which includes comprehensive screening and face-to-face interviews to ensure every candidate meets compliance, competence, and quality care standards. The company also operates a Graduate Nurse Mentoring Programme to support new registered nurses and enrolled nurses transitioning into aged care facilities, alongside a corporate volunteer programme that strengthens connections with the elderly community.

The recruitment agency serves South East Queensland, Rural Queensland, New South Wales, and Victoria, with a strong presence in Brisbane, Gold Coast, Sunshine Coast, Sydney, and Melbourne. Preferred Care is recognised as a preferred supplier for many aged care facilities and hospitals across these regions. The company differentiates itself through its values-driven approach, above-award pay recognition, responsive communication, and commitment to understanding the unique challenges facing both nurses and healthcare employers, ensuring reliable staffing solutions that prioritise safe, compassionate care delivery.