About the Agency
Oncall Language Services is Australia's largest language service provider and a global leader in quality language solutions with 40 years of industry experience. The company specialises in interpreting, translation, transcription, and conferencing and events services, incorporating advanced technologies including AI and language models to deliver world-class solutions. Oncall maintains 24/7 client support through dedicated customer support centres, people, and systems to ensure continuous availability for all clients.
The company serves diverse sectors requiring language access solutions, with particular focus on ensuring fair and equal access for Deaf, hard-of-hearing, and culturally and linguistically diverse individuals accessing public services. Oncall's comprehensive service offerings address the full spectrum of language needs, from real-time interpreting and precision translation to detailed transcription and multilingual conferencing for events and organisations.
Oncall operates across major Australian cities including Melbourne, Sydney, Brisbane, Adelaide, and Perth, with its head office based in Melbourne. The company's competitive advantage lies in combining 40 years of language expertise with cutting-edge technology, responsive high-quality service delivery, and commitment to accessibility and inclusion. Clients choose Oncall for their proven track record as a global leader, comprehensive service portfolio, and dedication to empowering organisations and individuals through effective language solutions.
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