Intros

Intros is a UK hard facilities management hiring firm focused on operational risk and shift-critical engineering roles. The company specialises in precision recruitment for compliance-critical environments where hiring failure creates immediate commercial exposure. Intros delivers advisory-led recruitment that protects uptime, compliance, and contract performance through intelligence-led search, precision shortlisting, and compliance-first verification before any candidate introduction. The firm operates a rigorous operating model designed for SLA-critical environments where tolerance for failure approaches zero, combining direct outreach to qualified candidates with pre-qualification for capability, compliance, and cultural fit.

Intros specialises in hard facilities management, mechanical and HVAC engineering, building services, and multi-skilled maintenance roles. The company recruits for mechanical engineers working with HVAC, BMS, and refrigeration systems, HVAC engineers specialising in air conditioning and climate control, multi-skilled engineers handling reactive and planned maintenance, technical supervisors providing first-line technical leadership, services managers overseeing operational delivery and contract management, and hard FM operations professionals including contract managers and operations directors. Each recruitment engagement prioritises compliance verification and statutory requirement validation before candidate introduction.

Operating across the United Kingdom, Intros serves hard FM teams managing live or critical estates where loss of cover creates immediate uptime impact. The company explicitly does not engage with soft FM or volume recruitment, CV-led contingency placements, or non-critical backfill roles. Clients choose Intros when internal delivery capacity is under strain, compliance pressure is increasing, shift coverage is fragile, or hiring failure is not an option. The firm handles all enquiries in strict confidence, providing escalation support when capacity constraints and compliance gaps outpace internal response windows.