Hofstad Search

Hofstad Search is a Dutch company providing executive search and werving en selectie as well as interim management, working for Customer Care, contactcenter management and Customer Experience, covering both staff and professionals. Its commitment is stated plainly on every page: Hofstad Search bemiddelt Customer Contact, Klantenservice, Callcenter and Customer Experience vacancies for staff and management, on both permanent and interim terms. One rule applies across everything it handles, namely that experience in the Klant Contact branche is essential for all of its vacancies. The site also publishes the company's privacy policy under GDPR and AVG, its recruitercode, testimonials, branche quotes and photo albums from its 2021 and 2022 events.

The roles Hofstad Search fills show how narrow and how senior the specialisation is. Open positions have included a senior consultant in kennismanagement and customer experience, a client operations manager, a client manager and director role in Suriname, an operations director abroad, and a country manager and director post in Paramaribo. Filled assignments listed on the site include an HR manager in Belgium, a team manager and a traffic manager in Paramaribo, a sales coach and a recruitment and talent marketeer. The search terms the company itself publishes map the same territory: call center manager, manager klantenservice, contact center management, head hunter, interim manager, ZZP, Customer Excellence, Customer Journey, Customer Insights and Employee Engagement.

Hofstad Search operates from Den Haag, and the vacancies it handles run from the Netherlands to Belgium and to Suriname, where several of its roles are based in Paramaribo, with terms described as competitive at local level or above it. Alongside search work the company offers career coaching and personal coaching for candidates, keeps a separate register of vacatures for executives and for professionals, and publishes recruitment advice, including a piece on the five best questions to ask at the end of an interview.