Employee Matters

Employee Matters is an Australia-wide HR and recruitment company founded in 2011 by Natasha and Mark Hawker to address the gap in the market for businesses lacking in-house HR skills or capacity. The company provides outsourced HR services, strategic recruitment support, and people management expertise delivered by senior professionals with at least 10 years of experience in their respective fields. Employee Matters helps businesses hire, manage and exit employees effectively whilst enabling them to focus on growing thriving, profitable organisations. The company's core mission is to deliver an unrivalled level of HR and recruitment service on a flexible basis, taking a strategic approach so clients can create engaged, high-performing teams that drive competitive advantage.

Employee Matters specialises in supporting organisations across a diverse range of industries including aged care, agriculture, construction, consulting, disability services, education, energy and renewables, finance, government, healthcare, hospitality, information technology, insurance, legal services, manufacturing, marketing and advertising, media and entertainment, not-for-profits, pharmaceutical, real estate, retail, start-ups and telecommunications. The company works with businesses of all sizes, from multinational corporations to start-ups and small to medium-sized enterprises, providing tailored solutions that address each client's unique requirements and challenges.

Operating from Sydney, Melbourne and Brisbane, Employee Matters serves businesses across all major Australian cities and towns. The company differentiates itself through its embedded HR and Recruitment Expert model, where dedicated professionals become part of the client's team, delivering cost-effective services without compromising quality. Unlike traditional recruitment agencies or distance-based HR support models, Employee Matters provides proactive, strategic partnership with experienced professionals who understand each client's specific business needs, industry context and long-term goals, ensuring measurable results and sustainable people management practices.