Directory Futures

Directory Futures is a London-based recruitment and talent resourcing business, established in 2003 as a luxury recruitment agency. It works with international brands, from established global houses to emerging brands and startups, across retail lifestyles, premium and luxury fashion, beauty and fragrance, fine jewellery and watches, and hospitality.

Its services include global recruitment, executive search and talent market mapping. The executive search work covers leadership hiring and planned or sudden succession changes, handled confidentially, with direct approaches to senior professionals in their fields. Temporary team support is offered for retail and corporate clients, and permanent and executive search enquiries are handled separately from temporary ones.

The company also provides consultancy, including HR employer support, brand partnerships, pop-up launches, careers guidance, in-store mystery shopping with customer experience reporting, and training in management leadership and sales and service experience. It says the customer experience evaluations use technology it developed in-house.