Chapter 1 Employment

Chapter 1 Employment is a specialist recruitment agency dedicated to rewriting the story of inclusive employment. Trading as EPIC Employment Service Inc, the company works with employers to source talent whilst championing inclusivity and disability awareness. Chapter 1 Employment provides comprehensive recruitment services, disability awareness training, and employer-engagement solutions to small, medium and large organisations. The agency partners with organisations that enrich the lives of people living with disability, injury or medical conditions, fundamentally believing that talent can come from different places and may have taken a different journey. Their mission is simple: to connect progressive businesses with overlooked individuals so they can write the next chapter of their journey together, powered by personal professionalism and an outgoing, accessible nature.

Chapter 1 Employment specialises in disability employment services, inclusive recruitment consulting, and employer engagement across multiple service delivery models. The company works directly with employers to assess organisational needs and develop bespoke blueprints for inclusive recruitment tailored to each business. For employment agencies and disability support organisations, Chapter 1 Employment provides reverse-marketing services, vacancy brokering, and the Activate programme, which supports job seekers through peer-support initiatives, online forums, webinars, podcasts and soft introductions to inclusive employers. Their recruitment experience encompasses resume rewrites, interview facilitation, onboarding assistance, evidence gathering and mentoring to support placement longevity.

Based in Paddington, Queensland, Chapter 1 Employment serves employers and service providers across Australia seeking to build more inclusive workforces. The company is chosen by clients who value genuine partnerships, practical advice and a commitment to creating stable, reliable and productive work environments where employees of all abilities can realise their potential. By embracing diverse abilities, Chapter 1 Employment helps organisations foster greater acceptance and team cohesion, boost morale and retention, access untapped talent pools, and become employers of choice that attract and connect with a larger customer base.