sentiment analytics

How using a sentiment analytics platform to help you manage a remote recruitment team

Reputation matters, big time. Both for your personal brand and your company brand. When you have a small team in one location it is relatively easy to keep your finger on the pulse of how your staff interact with clients and candidates, as your team gets bigger… or more distributed due to work from home, it becomes harder to keep the finger on the pulse.
A sentiment analytics platform like TopRec helps you measure the outcome of such interactions, after all, you can not manage what you do not measure. As more and more recruitment teams engage in more of a work from home model, exacerbated by Covid-19 of course, the ability to keep you finger on the pulse of your candidate and client interactions has never been more important.

What about process improvement?

One of the things with asking recruiters to use an ATS/CRM, is that often is an uphill battle to generate high level adoption, yes you may make is mandatory for recruiters to fill in certain fields when make a placement, but I am talking more about both accurately and timely moving candidates through the different stages you have configured. All too often recruiters can be found moving a candidate through all stages in the process at the same time, often found to be the case that they only engage in this activity once they make a placement.

For managers and recruitment business owners this leaves you blind, especially if you have remote or WFH staff. How do you know what your revenue pipe looks like with little or no accurate insight into how many candidates you have at each stage? A tool like TopRec greatly helps with process improvement, all of a sudden, your staff know that communications are sent to candidates and clients at various stages in the recruitment process to measure their interaction quality. With these activities also gamified you will find your ATS process adoption elevated to a whole new level.

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Book a demo with TopRec to start taking control of your reputation today.

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